Unpaid bills disappear
They are not recovered more effectively: they no longer exist. Access is not issued without confirmed payment, and an unpaid booking releases its slot.
🏦 Payment collection
Collecting payment for community hall hire
Collecting payment for community hall hire
Online payment, public revenue account (régie) and documents for the Public Treasury
Payment for community hall hire is collected online, before access, within a public revenue account and in line with the requirements that apply to public revenue accounts. Each payment is linked to the booking that generated it, the user receives a payment receipt and the revenue officer has the documents for the Public Treasury. This page describes the full process, deposits and refunds included.
Updated 8 September 2026
BeforeAccess, always
Revenue account (régie)Online payment collection
ExportFor the Public Treasury
Collect payment before access,
and link every payment to its booking
The trouble with being paid after the event is not the delay. It is the balance of power. Once the hall has been used, asking for the money becomes unpleasant, often with someone you know locally. Many people give up, and the unpaid bill appears nowhere because it was never recorded as such. Collecting payment before access removes this situation: nothing is used without being paid for.
The second problem is an accounting one. A cheque paid in three weeks later, with no reference, has to be matched to a hire from memory. Multiply that by fifty hires a year and reconciliation becomes a job in its own right, often done in a rush. When payment is made online at the time of booking, the payment already carries the booking, the space, the date and the user group.
For a municipality, this online payment falls within a public revenue account, under the control of the Treasury accountant. The process is set up once, at the start, with the Public Treasury and the revenue officer. After that, the user receives a receipt, the revenue officer their summary, the Public Treasury its documents. The rest of this page goes through each of these points.
- No access issued without confirmed payment
- Every payment linked to an identified booking
- Online payment collection recorded in the public revenue account (régie), in line with the requirements for public revenue accounts
- A receipt for the user, a summary for the revenue officer, an export for the Public Treasury
What becomes of
the payment collection chain
Reconciliation is done
Every payment carries the booking, the space, the date and the user group. The revenue officer no longer has to work out what an amount relates to.
The revenue account remains the rule
Online payments go into the municipality’s revenue account. We handle the setup with your Public Treasury office at the start.
The documents come out by themselves
A payment receipt for the user, a summary for each period for the revenue officer, an export for the Public Treasury. No re-keying and no intermediate spreadsheet.
From the booked slot
to the paperwork for the Public Treasury
The amount is calculated by the rule
The price for the relevant user group applies automatically, including free use or a discount if that is the approved rule. The user sees the amount before paying.
Payment is a condition of access
Until it is confirmed, the slot stays open and no code is sent. Once it is confirmed, the booking is firm and the code goes out.
The payment is linked
The payment carries the booking, the space, the date and the user group. The revenue officer finds it in their summary for the period.
The documents go to the Public Treasury
The user has their receipt. The revenue officer produces the summary and the export for the period for the Treasury accountant, in the agreed format.
How does online payment through a revenue account work for a hall booking?
A municipality collects payment for its hall hires within a public revenue account (régie), under the control of the Treasury accountant. Online payment fits within this framework: it meets the requirements for public revenue accounts and the money goes into the revenue account as soon as the user pays. Indeed, since Decree No. 2018-689 of 1 August 2018, local authorities and their revenue accounts that collect more than €5,000 a year must offer their users an online payment method.
For users
The resident chooses their slot on the hall’s page, sees the amount for their user group, then pays by bank card. They receive their booking confirmation, their payment receipt and their access code. They have nothing else to do: no trip to the town hall, no cheque to drop off.
For the revenue officer
The platform shows the amount, records the confirmed payment on the booking and keeps every payment together with the booking that generated it. The revenue officer sees each payment linked to its booking and has a summary for each period, which they reconcile with the sums received before paying them over to the Treasury accountant at the intervals set by the decision establishing the revenue account.
Setting up
The process is set up once, at the start, with your Public Treasury office and the revenue officer: types of revenue authorised, accepted payment methods, how often takings are paid over, format of the documents. We handle this process with you. The platform itself takes no commission on payments.
Revenue account and online booking: who collects, who issues the revenue order
In a municipality, the person who decides on the revenue and the person who handles the money are not the same. The authorising officer, the mayor, establishes what is owed to the local authority, calculates the amount due and issues the revenue order. The Treasury accountant takes charge of the order, records it and collects the payment. This separation is described on the official page on the distinction between authorising officer and accountant.
A public revenue account (régie de recettes) is the arrangement by which the municipality entrusts one of its staff, the revenue officer, with collecting certain revenue on behalf of the Treasury accountant. Imprest and revenue accounts are regulated: the decision establishing them, the appointment of the revenue officer, the types of revenue authorised, the accepted payment methods, how often takings are paid over to the accountant. Since 1 January 2023, the personal and financial liability of revenue officers has been replaced by the liability regime for public financial managers.
What this changes for online booking
Hall hire is revenue collected by the revenue officer, within their revenue account. The decision establishing the revenue account must provide for online payment collection. The revenue officer does not collect each payment personally: they note the payments received in their summary, reconcile them with bookings and pay them over to the accountant at the agreed intervals. Free use by an association is not revenue; it remains a complete booking, with its access and its record of use, and it does not appear in the revenue officer’s takings. The page managing associations’ slots and free use covers this case.
Payment receipts and documents for the Public Treasury
The platform issues payment receipts and exports. It does not keep the municipality’s accounts: it provides the documents that allow the revenue officer and the accountant to keep them.
For the user
A payment receipt, sent by email, showing the hall, the slot, the user group applied, the amount paid and the date of payment. It is the document they keep and can produce in the event of a dispute.
For the revenue officer
A summary for each period, whether a day, a week or a month, listing every payment received with the corresponding booking. Cancellations and refunds that have been decided appear in it. This summary serves as the basis for paying takings over to the accountant and for keeping the revenue account’s register.
For the Public Treasury
An export of the period’s revenue, in a format a spreadsheet can read, with each line showing the booking, the space, the date, the user group, the amount and the payment method. The columns and how the periods are divided up are agreed with your accountant at the start. The page choosing community hall management software places these documents within a municipality’s specifications.
Deposits: collection, return, retention
A deposit is a sum requested from the hirer to cover damage or a breach of the rules, and returned if everything went well. In a municipality, how it is handled depends on the hire terms and on what the decision establishing the revenue account provides: the deposit can be a cheque that is kept and not cashed, or a sum that is cashed and then returned. The choice is made with the Treasury accountant at the start.
Whatever the choice, what the platform provides is the basis for the decision. The time-stamped access history shows who went into the hall and when. If the site is equipped, images linked to the slot complete the picture. The condition report rests on facts, and any retention is documented. The page condition reports and deposits without arguing from memory sets out the steps to follow, and the guide condition report, deposit and hire agreement for a community hall provides templates.
The refund
When the hall is returned in good condition, the deposit is returned according to the revenue account procedure: the cheque is handed back or the sum is repaid by a payment order from the authorising officer. The booking keeps a record of the deposit requested and its return.
The deduction
In the event of damage, the council decides on full or partial retention, justified by the condition report and the access history. The sum withheld becomes revenue, and is treated as such by the revenue officer and the accountant.
Refunds and cancellations through a revenue account
A cancellation is made from the dashboard or, for the user, via the link in their confirmation, within the deadlines set by the hire terms. The slot becomes free again and the code stops being valid. The next question is the refund, and it is handled differently with a public revenue account than under private management.
With a public revenue account, the revenue officer collects money; they do not make refunds on their own initiative. A refund is an expense for the municipality: it requires a decision by the authorising officer and a payment by the Treasury accountant, or an express provision in the decision establishing the revenue account that authorises the revenue officer to make it. The hire terms must therefore state clearly in which cases a refund is due, in full or in part, and within what time frame.
The platform records the decision: the cancelled booking shows the refund decided, its amount and its date. The revenue officer’s summary and the export for the Public Treasury keep a record of it, so that the original payment and the refund can be read together. For simple cases, such as a cancellation initiated by the municipality, the procedure agreed at the start applies with no further discussion. The comparison between a free solution and ASLOT shows what becomes of this process when the tool knows nothing about revenue accounts.
Everything that keeps your spaces running
from €59 per month
One subscription, no commitment and no equipment to replace. Your schedule, payment collection, your visitors’ access and revenue tracking in one place, all under your control from your phone. No commission on your revenue; the exact scope is agreed with you during the demo.
No commission
Keep your existing equipment
Assisted setup, done remotely
E-invoicing compatible
* Prices shown exclude VAT.
Payment collection and revenue accounts:
your questions
Yes, within a public revenue account (régie) set up by the municipality after consulting the Treasury accountant. The decision establishing the revenue account must provide for online payment collection. The process is carried out once, at the start, with your Public Treasury office. We handle it with you. After that, every payment is linked to its booking, the user receives a receipt and the revenue officer has a summary for each period.
Local authorities and their revenue accounts that collect more than €5,000 a year are required to offer their users an online payment option, under Decree No. 2018-689 of 1 August 2018. The accepted payment methods are agreed with your Treasury accountant at the start and written into the decision establishing the revenue account. The platform fits within this framework: the user pays online by card and the money goes into the revenue account.
No. The payment is made online by the user at the time of booking, and it is automatically linked to that booking. The revenue officer checks their summary for each period, reconciles payments with bookings and pays the takings over to the accountant at the intervals set by the decision establishing the revenue account. A payment received at the counter, in cash or by cheque, is recorded on the booking by the staff member and appears in the same summary.
An export of the period’s revenue, in a format a spreadsheet can read, with each line showing the booking, the space, the date, the user group, the amount and the payment method. The revenue officer attaches their summary. The exact format and how the periods are divided up are agreed with your accountant at the start.
Yes, following the procedure laid down in the decision establishing the revenue account and in the hire terms. A revenue officer collects money; they do not make refunds on their own initiative. Returning a deposit that has been cashed generally goes through a payment order from the authorising officer, paid by the Treasury accountant, unless the decision establishing the revenue account expressly provides otherwise. If the deposit is a cheque that has been kept and not cashed, it is simply handed back. The platform keeps a record of the deposit requested, and of its return or retention.
Yes. The staff member marks the booking as paid by another method from the dashboard, and access is issued. The principle does not change: payment comes before access, whatever the method. The payment methods accepted at the counter are those provided for in the decision establishing the revenue account. The counter payment appears in the revenue officer’s summary, with its method shown.
A zero-euro booking is a valid booking: it takes up the calendar, issues access and leaves a record of use. It does not appear in the revenue officer’s takings, since no money was collected. The municipality therefore knows how many hours were made available to each association, which supports a decision on a grant or on renewing a hire agreement.
No. The subscription starts at €59 excl. VAT per month, with no commitment and no commission on payments. The exact price is set during the demo, based on your actual spaces and equipment. The only possible fees are those of the payment method chosen by the municipality, agreed with your Treasury accountant at the start.
How many hires
were never paid for?
It is often the question that decides things. We look at your revenue account, your hire terms and your current process, then show you the complete chain, from online payment to the export for the Public Treasury.